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Customer Service Glossary

Name Description
Really Simple Syndication (RSS)A family of Web feed formats used to publish frequently updated content ) including blog entries, news headlines, and podcasts) to allow users to keep up with Web sites in an automated manner.
Re-encryptionDecryption of a ciphertext with subsequent re-encryption of the restored plaintext prior to forwarding the message to the recipient.
REGISTRATIONa number of website require registration. Usually
RELIABILITYthe ability of a computer or an information or
Residual riskThe risk that always remains even if measures have been taken to protect IT operations.
ResolutionResolution refers to the number of pixels that comprise the image on the monitor’s screen. Resolution is stated in terms of the number of pixels in the horizontal and vertical directions.
RouterConnects different – spatially separated – networks. Either via ISDN connections or publicly accessible Netzwerke (Internet).
Radio Frequency IDentificationRadio Frequency IDentification (RFID) is a data collection technology that uses electronic devices (chips) for storing data permanently, for example in a smart card, and radio frequency mechanisms to read / extract the data from the chips when needed.
Regular Language Description for XML New GenerationThis is the official standard for SAGA.
RFIDRFID is the abbreviation of Radio Frequency IDentification.
RoadmapRoadmap [in technology roadmapping] refers to an extended look at the future of a chosen field of inquiry composed from the collective knowledge and imagination of the brightest drivers of change in that field. Roadmaps communicate visions, attract resour
RSARSA is probably the best known asymmetric encryption algorithm for data. The RSA algorithm calculates the keys from two large prime numbers. The process was named after the initials of the inventors Rivest, Shamir and Adleman (RSA).