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Event profile

The growing demand to accelerate innovation in advancing customer care service delivery is crucial in today's fast-paced and global economy. That complexity is generating the urgency in crafting long-term programs across all channels to enable organizations build lasting and profitable relationships with their customers. Fortunately, new technology is transforming the way Customer care can be provisioned. New ways to apply customer...
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GCC 2012 Customer Care Maturity Report

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Event Speakers

Datamatix is renowned for its high quality and influential speakers, who not only address their subjects in a clear and concise manner, but also helps their audience immediately apply what they have learned to their professional careers and lives. Meet our innovative and remarkable speakers, who inform, inspire and breathe life into our events.

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Arabic Content Development

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Conference Mission Statement

The mission of the 10th GCC Government Excellence Services and Quality Customer Care Conference is to redefine global customer self-service strategies and solutions and highlight the impact of changing consumer preferences on customer care strategy of Government organizations.

World Customer Care managers participation

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Who will attend ?

  • Chief Customer Care Executives
  • Contact Center and Customer Service Directors
  • Corporate Communication Managers
  • Frontline, Help Desk and Call Center Professionals
  • Online Government Services Directors
  • Business Development and Marketing Managers
  • Technical Support Professionals
  • Solution and Service Providers
  • Outsourcing Companies
  • Technology Vendors and OEMs
  • Decision Makers and Top Executives
  • Consultants & Technology Providers
  • Academia and Researchers
  • CEOs, CFOs, CTOs/CIOs, VPs
  • C-level Executives, Directors and Department Heads
  • And many more...
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Online Forum

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Customer Care Excellence Awards

The The Middle East Government and Business Organizations’ Call Center Customer Care Excellence Awards highlight, acknowledge, and celebrate outstanding achievements in Call Center Customer Care service among regional government and business organizations.


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