| Name |
Description |
| Screen reader | Screen readers are screen reading programmes which interpret the entire screen content and pass the information to a Braille display and/or speech output. |
| SEARCH ENGINE | a service that provides access to a searchable database of |
| Search Engine Optimization | an online method used to increase The amount of high-quality traffic to A particular Web site. |
| SECRET-KEY CRYPTOSYSTEM | a symmetric cryptographic process that uses the same |
| SECURITY | the collection of safeguards that ensures the |
| Security | _IT security |
| Security concept | _IT security concept |
| Security objectives | _IT security objectives |
| Security officer | _IT security officer |
| Security policy | The security policy defines the desired security standard with which tasks are carried out by the organisation. |
| Self-Funded | Developed by NIC, this business model allows governments to offer eGovernment services without using upfront taxpayer funds. NIC collects a nominal transaction fee for a limited number of high-volume applications to cover the costs of building and managin |
| Server | Computer or programme which interacts with and provides services to multiple, distributed _ clients. |
| Service | _ Defined in Section 1.2 |
| Service provider | Provider of telecommunications and media services. The commercial nature of the offered services is not a prerequisite for this designation. |
| SET | protocol developed by Visa/Mastercard for Secure |
| Shortcut | Short cuts are predefined, programme-specific key combinations that can be used to execute various commands more quickly. |
| Signature | _Digital signature, _ electronic signature |
| Sitemap | The sitemap is a table of contents that offers an overview of the entire website through the navigation options. |
| SMART CARD | transactional electronic technology capable of storing and |
| Smartcard | Also known as chip card. Plastic card the same size as a standard credit card with an integrated mini-processor (chip). Smartcards are connected to the computer via an appropriate card reader. |
| SMTP Simple Mail Transfer Protocol. SMTP | is used to transfer e-mail between computers, |
| Social Networking | Web sites in which Internet users can create profiles and build personal networks to connect to other users. |
| SOG-IS | the European Commission’s Senior Officials Group |
| Source code | The source code (source text) is the programming code of a web |
| SPAM | unsolicited and usually unwelcome e-mail. |
| SPECIFICATION | description of the desired behaviour of a system, as |
| SPHINX | Pilot project to implement manufacturer and platform-independent e-mail security between originators and recipients on the basis of digital signature and encryption procedures (http://www.bsi.bund.de/aufgaben/projekte/sphinx/). |
| Statutory signature | Voluntary formal agreement |
| Subscription | A feature that allows high-volume users of eGovernment services to access value-added portal applications with A secure user name and password. |
| Symmetric encryption | _Encryption procedure in which information is encrypted and decrypted using the same key. See also _ asymmetric encryption. |
| SYSTEM | an inter-dependent collection of components that can be |
| Scenario | Scenario [in eGovRTD2020] is an internally consistent and coherent sketch of a future vision of eGovernment. Scenarios are archetypal images of the future, developed through interpretations of the current reality. |
| Secure Socket Layer | Secure Socket Layer (SSL) is a protocol for encrypting messages during data transfer on the Internet. SSL enables encrypted connections and authentication of certificates in real time by the X.509 standard. Public Key Cryptography is used to encrypt the m |
| Semantic Web | Semantic web is designed to upgrade todays Internet (WWW) with machine readable data extended with computer-processable meaning (semantics). Metadata stores information on web content (knowledge objects) in such a way that machines are able to read and pr |
| Service Level Agreement | A Service Level Agreement (SLA) is an agreement or contract between a service provider and a customer. The agreement contains specifications about the purpose, scale of operations and quality of a service. |
| Shared Service Center | A Shared Service Center (SSC) is an independent organisational unit within an organization, which provides in-house services for several organisational units working almost independently. Thus it enables the efficient use of shared resources, the bundling |
| Signature Card | The signature card is a chip card which includes, among other things, an electronic signature and the certificates required for an easy and secure authentication process. It enables a legally binding electronic signature. Such signatures are used for secu |
| Single access point | Single access point describes the concept of one unique entry point to government services from a wide range of different public agencies. See also One-stop Government. |
| Single Sign-on | Single sign-on is the one-time authentication of a user in a system, which enables access to different services and systems outside the initial system without having to renew authentication at each subsystem. |
| Socio-technical | For the term socio-technical exists still no general understanding. So, to start an explanation one can begin with separating the terms "socio" and "technical". |
| Socio-technical system | Socio-technical system in the context of eGovernment refers to considering public administration made up of people (the social system) using tools, techniques and knowledge (the technical Glossary 191 system) to produce public services valued by the gover |
| Software Engineering | Software engineering is the part of computer science which deals with the production, use and further development of software systems. It provides engineering methods and concepts to analyse, design, implement and test software applications and software s |
| Standard | The term standard is mostly used for common, well-known and generally approved rules for engineering approaches and solutions in specific contexts. When used as a synonym for norms, the expression refers to a set of legally approved rules which have under |
| Standards and Architecture for eGovernment Applications | The document Standards and Architectures for eGovernment Applications (SAGA) contains recommendations on standards, architectures, infrastructures, specifications and technologies for eGovernment applications in Germany. The aim is to achieve more interop |
| State of play | State of play [in eGovRTD2020] describes the current stage and status of eGovernment implementation in the projects participating countries. It is likely that each implementation is in the state of flux. |
| Streaming Media | Streaming media or just streaming is the name for the continuous reception and playback of multimedia content (audio, video) simultaneously over a network. For the playback the file does not have to be transferred completely but can be replayed immediatel |
| Supplier Input Process Output Customer | Definition (Source: OntoGovOntology) |