Customer Service Glossary
| Name |
Description |
| UCC (Uniform Commercial Code) | Required registered debt filings that are typically processed by A state’s secretary of state office. |
| Upload | An upload entails passing data from one’s own computer to a computer on the network. |
| URL | Uniform (or Universal) Resource Locator. A unique identifier of |
| Usability | The combination of content, technology functionality, navigation, and information architecture that allows users to quickly and easily accomplish what they are trying to do on a Web site. |
| Usability | Usability refers to the fitness for purpose and ease-of-use, for example, of a website or programme. The critical parameter is the extent to which visitors can use the website efficiently and to their satisfaction. |
| USB stick | A USB stick is a mobile storage medium that is connected to a USB port. |
| USENET | a worldwide network of newsgroups (special interest groups) |
| User | This refers to the internet users. |
| Usability | Usability is the degree to which users are able to use a system with the skills, knowledge, stereotypes and experience they can bring to bear. |
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