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Customer Service Quotes

Author Quotes
Adam KlaberI don't think companies will ever be really done with being as focused on their customers as they could be.
Alan Weiss, Ph.D.Ask your customers to be part of the solution, and don't view them as part of the problem.
Albert EinsteinOnly a life lived in the service to others is worth living.
Albert EinsteinThe high destiny of the individual is to serve rather than to rule.
Albert EinsteinOnly a life lived in the service of others is worth living.
Albert SchweitzerI don’t know what your destiny will be, but one thing I know: the ones among you who will be really happy are those who have sought and found how to serve.
Alexandra Ledru-RollinLet me pass, I have to follow them, I am their leader.
Alice MacDougallIn business you get what you want by giving other people what they want.
Alice MacDougallIn business you get what you want by giving other people what they want.
ALICE MACDOUGALLIn business you get what you want by giving other people what they want.
American ProverbTo keep a customer demands as much skill as to win one.
Ann HumphriesTo begin with, that use of automation on the phone lines is a bad move. Call centers are designed to get 'em on the line, get 'em off the line. But what companies forget is that customers know when they're being treated badly. And when you'
AnonTreat every customer as if they sign your paycheck, because they do.”
AnonThe customer is king.
AnonUnder promise and over deliver.
AnonCustomer complaints are the schoolbooks from which we learn.
AnonPeople perform best and deliver the best customer service, when they like what they do.
AnonTreat others how you wish to be treated yourself.
AnonymousBe alert to give service. What counts a great deal in life is what we do for others.
AnonymousIt is when we forget ourselves that we do things which will be remembered.
AnonymousThe road to daily happiness is not hard to find, it's what we do for others that brings us peace of mind.
Anthony RobbinsWhy wait to be memorable?
Arch McGillThe customer perceives service in his or her own terms.
AristotleWe are what we repeatedly do. Excellence then, is not a single act, but a habit.
Arthur F. SheldonHe profits most who serves best.
Arthur F. SheldonHe profits most who serves best.
Arthur F. SheldonHe profits most who serves best.
Audrey HepburnAlways be a first-rate version of yourself.
Author UnknownCustomer service is training people how to serve clients in an outstanding fashion.
Author Unknown"Customer complaints are the schoolbooks from which we learn."
Azim PremjiIn our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to serve our customers with integrity.
Benjamin FranklinWell done is better than well said.
BENJAMIN FRANKLINWell done is better than well said.
Benjamin FranklinWell done is better than well said.
Beverly BriggsListening is about trust and respect and involvement and information sharing more than it is about ears.
Bill GatesYour most unhappy customers are your greatest source of learning.
Bill Gates Your most unhappy customers are your greatest source of learning.
Bill MaherIn Lowell, Indiana, there was a four-hour hostage standoff in a bank. The bank customers were made to line up and stand still for hours . . . just like in a regular visit.
Bob ConklinPeople don't care how much you know, but they know how much you care by the way you listen.
Booker T. WashingtonIf you want to lift yourself up, lift up someone else.
Brian TracyCustomers today want the very most and the very best for the very least amount of money, and on the best terms. Only the individuals and companies that provide absolutely excellent products and services at absolutely excellent prices will survive.
Brian TracySuccessful people are always looking for opportunities to help others. Unsuccessful people are always asking, ''What's in it for me?''
Brian TracyYour earning ability today is largely dependent upon your knowledge, skill and your ability to combine that knowledge and skill in such a way that you contribute value for which customers are going to pay.
Calvin CoolidgeNo enterprise can exist for itself alone. It ministers to some great need, it performs some great service, not for itself, but for others; or failing therein, it ceases to be profitable and ceases to exist.
Catherien PulsiferTreat your customer, as you want to be treated as a customer.
Cato the ElderPatience is the greatest of all virtues.
Charle Caleb ColtonThe writer who does the most gives his reader the most knowledge and takes from him the least time.
Charles DarwinIt is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.
Charles DarwinIt is not the strongest of the species that survives, nor the most intelligent but the one most responsive to change.
Charles H. McGannonLeadership is action not position.
Charles PopplestownYou cannot always control circumstances, but you can control your own thoughts.
Charlie FillmoreWe shall serve for the joy of serving, prosperity shall flow to us and through us in unending streams of plenty.
Chinese ProverbA man without a smiling face must not open a shop.
Chip BellCustomers long to interact with - even relate to - employees who act like there is still a light on inside.
Chip BellCustomers who are merely satisfied remain your customers only as long as everything goes their way.
Chip BellLoyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.
CLAUS MØLLER (Submitted by Casper)A complaint is a gift.
Dale Carnegie Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.
David HaverfordThe customer is why you go to work. If they go away, you do, too.
David HaverfordThe customer is why you go to work. If they go away, you do, too.
DAVID TOOMANSales without Customer Service is like stuffing money into a pocket full of holes.
Debbi FieldsThe principle was right there - you couldn't miss it. The more you did for your customers, the more they did for us.
Donald A. AdamsTo give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.
Donald PorterCustomers don’t expect you to be perfect. They do expect you to fix things when they go wrong.
DONALD PORTERCustomers don’t expect you to be perfect. They do expect you to fix things when they go wrong.
Donald PorterCustomers do not expect you to be perfect. They do expect you to fix things when they go wrong.
Doug SmithIt starts with respect. If you respect the customer as a human being and truly honor their right to be treated fairly and honestly everything else is much easier.
Doug WarnerIn the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.
Doug WarnerIn the world of internet customer service, it is important to remember your competitor is only a mouse click away.
Earl NightengaleTo give oneself is the only way of becoming oneself.
Ed ZeitzThere are only two ways to get a new customer: 1. solicit a new customer any way you can. 2. Take good care of your present customers, so they don't become someone else's new customers.
Elbert HubbardMen are rich only as they give. He who gives great service gets great rewards.
Elbert HubbardWe make our money out of our friends. Our enemies will not do business with us.
Eleanor RooseveltIt is not fair to ask of others what you are not willing to do yourself.
Erastus WimanNothing is ever lost by courtesy. It is the cheapest of pleasures, costs nothing, and conveys much. It pleases him who gives and receives and thus, like mercy, is twice blessed.
Eugene B. HabeckerThe true leader serves. Serves people. Serves their best interests, and in doing so will not always be popular, may not always impress. But because true leaders are motivated by loving concern rather than a desire for personal glory, they are willing to p
Frank F. WarrenIf you wish to be a leader you will be frustrated, for very few people wish to be led. If you aim to be a servant you will never be frustrated.
Gary HudsonGood leaders are like good coaches, they give their team the tools they need and ask for as well as the encouragement, and compliments to stay in the game.
Gene BuckleyDon’t try to tell the customer what he wants. If you want to be smart, be smart in the shower. Then get out, go to work and serve the customer!
George EliotWhat do we live for if not to make life less difficult for each other?
George S. PattonAlways do more than is required of you.
George S. PattonDon't tell people how to do things. Tell them what to do and let them surprise you with their results.
George WashingtonUndertake not what you cannot perform but be careful to keep your promise.
Gucci Family SloganQuality is remembered long after the price is forgotten.
Han SelyeIf you want to live a long life, focus on making contributions.
Harry BullisForget about the sales you hope to make and concentrate on the service you want to render.
Harvey MackayAmerica is ripe for a service revolution.
Harvey MackayThere's a place in this world for any business that takes care of its customers after the sale.
Harvey MacKay "There's a place in the world for any business that takes care of its customers--after the sale."
Heather WilliamsRevolve your world around the customer and more customers will revolve around you.
Helen KellerAlone we can do so little. Together we can do so much.
HENRY DAVID THOREAUOur life is frittered away by detail. Simplify, simplify!
Henry FordComing together is a beginning. Keeping together is progress. Working together is success.
Henry FordIt is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
Henry FordThe man who will use his skill and constructive imagination to see how much he can give for a dollar, instead of how little he can give for a dollar, is bound to succeed.
Henry FordIt is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
Henry Wadsworth LongfellowGive what you have to somebody, it may be better than you think.
Horst SchulzUnless you have 100% customer satisfaction…you must improve.
Horst SchulzUnless you have 100% customer satisfaction, you must improve.
Howard Schultz Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectatio
Howard SchultzIt's ironic that retailers and restaurants live or die on customer service, yet their employees have some of the lowest pay and worst benefits of any industry. That's one reason so many retail experiences are mediocre for the public.
Howard Schultz, CEO Starbucks CoffeeCare more than others think wise. Risk more than others think safe. Dream more than others think practical. Expect more than others think possible.
Howard Schultz, CEO Starbucks CoffeeOur mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectatio
Ileana KaneIt is in this moment you have the power to be the solution!
Jack ScharffReach for the stars and you might, at least, grab the moon.
James JoyceMistakes are the portals of discovery.
JAMES JOYCEMistakes are the portals of discovery.
Jan CarlzonIf you're not serving the customer,your job is to be serving someone who is
Jan CarlzonIf you’re not serving the customer, your job is to be serving someone who is.
Janet RobinsonRepeat business or behavior can be bribed. Loyalty has to be earned.
Jeff BezosIf you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Jeff BezosIf you make customers unhappy in the real world, they might each tell six friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
Jeff BezosWe see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
JEFF BEZOSIf you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
Jeff BezosIf you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Jeff Bezos We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
Jeff BezosWe see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.
Jeff BezosIf you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
Jeff BezosIf you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Jeffrey GitomeBiggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
Jeffrey GitomerCustomer satisfaction is worthless. Customer loyalty is priceless.
Jeffrey GitomerCustomers will want to talk to you if they believe you can solve their problems.
Jeffrey GitomerFriendly makes sales - and friendly generates repeat business.
Jeffrey GitomerMemorable customer service can only take place in a human-to-human situation.
Jeffrey GitomerPositive attitude is the foundation of your life - and the determining factor of your ability to serve.
Jeffrey GitomerThe biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.
Jeffrey GitomerThe secret to sucessful customer service starts with YES!
Jeffrey GitomerYou don't earn loyalty in a day. You earn loyalty day-by-day.
Jeffrey Gitomer "Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?"
Jeffrey GitomerCustomer satisfaction is worthless. Customer loyalty is priceless.
Jerry FritzYou'll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can't be copied.
JERRY FRITZYou’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied.
Jerry GregoireThe customer experience is the next competitive battleground.
Jerry Gregoire, CIO, Dell ComputersThe customer experience is the next competitive battleground.
Jerry YangIt helps a ton when you learn people's names and don't butcher them when trying to pronounce them.
Jill GriffinLearn to say thank you every time.
Jim CathartMore business is lost every year through neglect than through any other.
Jim RohnA rose on time is more valuable than a $1000 gift that's too late.
Jim RohnOne customer well taken care of could be more valuable than $10,000 worth of advertising.
Jim Rohn "One customer, well taken care of, could be more valuable than $10,000 worth of advertising."
Jim RohnOne customer well taken care of could be more valuable than $10,000 worth of advertising.
Joe PaternoYou have to perform at a consistently higher level than others. That’s the mark of a true professional.Professionalism has nothing to do with getting paid for your services.
Joel RossNever underestimate the power of the irate customer.
John AdamsIf we do not lay out ourselves in the service of mankind whom should we serve?
John IlhanThis may seem simple, but you need to give customers what they want, not what you think they want. And, if you do this, people will keep coming back.
John IlhanIt's a very, very tough market. So unless you do a really good job, you buy the right products from the manufacturers, you service the customer, they keep coming back, they bring their friends in, it's all about numbers, numbers, numbers.
John Ilhan This may seem simple, but you need to give customers what they want, not what you think they want. And, if you do this, people will keep coming back.
John MackeyFor us, our most important stakeholder is not our stockholders, it is our customers. We're in business to serve the needs and desires of our core customer base.
John MackeyFor us, our most important stakeholder is not our stockholders, it is our customers. We're in business to serve the needs and desires of our core customer base.
John Russell, President, Harley DavidsonThe more you engage with customers the clearer things become and the easier it is to determine what you should be doing.
John WoodsThe purpose of a business is to create a mutually beneficial relationship between itself and those that it serves. When it does that well, it will be around tomorrow to do it some more.
John WoodsThe purpose of a business is to create a mutually beneficial relationship between itself and those that it serves. When it does that well, it will be around tomorrow to do it some more.
Jonathan AlterIf Franz Kafka were alive today he'd be writing about customer service.
Jonathan AlterIf Franz Kafka were alive today he'd be writing about customer service.
Kara ParlinWhen you serve the customer better, there's always a return on your investment.
Kara ParlinWhen you serve the customer better, there's always a return on your investment.
Karen Kasier ClarkLife is change. Growth is optional. Choose wisely.
Karl AlbrechtIf you're not serving the customer, you'd better be serving someone who is.
Kate ZabriskieAlthough your customers won’t love you if you give bad service your competitors will.
Kate ZabriskieThe customer’s perception is your reality.
Kate ZabriskieWhen you start viewing your customers as interruptions, you're going to have problems.
KATE ZABRISKIEAlthough your customers won’t love you if you give bad service, your competitors will.
Kate ZabriskieAlthough your customers won't love you if you give bad service, your competitors will.
Kate ZabriskieAlthough your customers won’t love you if you give bad service, your competitors will.
Katherine BarchettiMake a customer, not a sale.
Kathy Ireland I feel I'm able to serve my customer by knowing what she or he wants. One of the ways I'm able to do this is through my website, and email: people give me great ideas, tell me what they want, what they don't want. It's really instrumental,
Kees KamiesGive trust and you'll get it double in return.
KEES KAMIESGive trust, and you'll get it double in return
Ken LangoneThe two most powerful things in existence: a kind word and a thoughtful gesture.
Kerry StokesThe most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.
Kerry StokesThe most important adage and the only adage is, the customer comes first, whatever the business, the customer comes first.
Kevin StirtzAlways give your customer something.
Kevin StirtzChoose to deliver amazing service to your customers. You'll stand out because they don't get it anywhere else.
Kevin StirtzFocus your business on what you do best. Let everyone else worry about the rest.
Kevin StirtzGet your customers involved in your business. Make them your partners and they'll never leave you.
Kevin StirtzKnow what your customers want most and what your company does best. Focus on where those two meet.
Kevin StirtzMake it easy for your customers to talk to you.
Kevin StirtzNever leave your customers wondering.
Kevin StirtzProviding great customer service is the most natural activity in the world. It’s fun to help others because it feels good.
Kevin StirtzThe best ideas in the world will accomplish nothing if you leave them on paper. Talk about them. Debate, discuss, argue. Put them into action. Then you can change the world.
Kevin StirtzThe best listener is the one who really cares about the other person.
Kevin StirtzThe easiest and most powerful way to increase customer loyalty is really very simple. Make your customers happy. Just keep ‘em smiling. Do that every day and your business will be fine.
Kevin StirtzThe first step to success in any business is to ask your customers what they want.
Kevin StirtzThe secret to success in business, and in life, is to serve others. Put others first in all you do.
Kevin Stirtz.Choose to deliver amazing service to your customers. You will stand out because they do not get it anywhere else.
Larry WingetDo what you say you are going to do, when you say you are going to do it, in the way you said you were going to do it.
Larry WingetDo what you say you are going to do, when you say you are going to do it, in the way you said you were going to do it.
Laura AshleyWe don't want to push our ideas on to customers, we simply want to make what they want.
Laurice LeitaoOur greatest asset is the customer! Treat each customer as if they are the only one!
Laurie McIntoshYou are serving a customer, not a life sentence. Learn how to enjoy your work.
Leon Gorman, CEO L.L.BeanCustomer service is just a day in, day out ongoing, never ending, unremitting, persevering, compassionate, type of activity.
Lewis CarolOne of the deep secrets of life is that all that is really worth doing is what we do for others.
LEWIS CAROLOne of the deep secrets of life is that all that is really worth doing is what we do for others.
Linda Silverman GoldzimerWould you do business with you?
Lou HoltzDo right. Do your best. Treat others as you want to be treated.
Macy's Motto  Be everywhere, do everything, and never fail to astonish the customer.
Magic Johnson With businesses, you go to the same places because you like the service, you like the people and they take care of you. They greet you with a smile. That's how people want to be treated, with respect. That's what I tell my employees.. customer ser
Mahatma GandhiThe best way to find yourself is to lose yourself in the service of others.
Mahatma GhandiThe best way to find yourself is to lose yourself in the service of others.
Mahatma GhandiWe must become the change we want to see.
Marcia MooreThe only thing you will take through those pearly gates is what you have given away.
Marian Wright EdelmanService is the rent we pay for being. It is the very purpose of life, and not something you do in your spare time.
Mark CubanMake your product easier to buy than your competition, or you will find your customers buying from them, not you.
Mark CubanMake your product easier to buy than your competition, or you will find your customers buying from them, not you.
Mark PerraultIf the shopper feels like it was poor service, then it was poor service. we are in the customer perception business.
Mark SanbornNobody can prevent you from choosing to be exceptional.
Mark TwainOne learns people through the heart, not the eyes or the intellect.
Marlene BlaszczykIf you don't care, your customer never will.
Marlene BlaszczykIf you don’t care, your customer never will.
Marshall FieldRight or wrong, the customer is always right.
Martha StewartI think it's very important that whatever you're trying to make or sell, or teach has to be basically good. A bad product and you know what? You won't be here in ten years.
Max DePreeThe first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.
Max DupreeWe cannot become what we need to be by remaining what we are.
Meg WhitmanPeople ask me, how is managing in the New Economy different from managing in the Old Economy? Actually, it's a lot the same. It's about the financial discipline of the bottom line, understanding your customers, segmenting your customers by their n
Michael DellOur business is about technology, yes. But it's also about operations and customer relationships.
Michael DellThe interesting thing is when we design and architect a server, we don't design it for Windows or Linux, we design it for both. We don't really care, as long as we're selling the one the customer wants.
Michael Dell Our business is about technology, yes. But it's also about operations and customer relationships.
Michael LeBoeufEvery company's greatest assets are its customers, because without customers there is no company.
Michael LeboeufA satisfied customer is the best business strategy of all.
Michael RamundoIf I pick up the phone, I accept the responsibility to ensure the caller is satisfied, no matter what the issue is.
Mother TeresaIf you can't feed a hundred people, then feed just one.
Nelson BoswellHere is a simple but powerful rule: always give people more than what they expect to get.
NELSON BOSWELLHere is a simple but powerful rule - always give people more than what they expect to get.
Nelson Boswell"Here is a simple but powerful rule -always give people more than what they expect to get."
Nelson BoswellHere is a simple but powerful rule- always give people more than they expect to get.
Nelson HendersonThe true meaning of life is to plant trees, under whose shade you do not expect to sit.
Oliver Wendell HolmesWatch your thoughts, for they become words, Choose your words, for they become actions. Understand your actions, for they become habits. Study your habits, for they will become your character. Develop your character, for it becomes your destiny.
Patricia SeyboldA lot of people think that the new economy is all about the internet. I think that it's being fueled by the internet - as well as by cell phones, digital assistants, and the like - but that it's really about customers.
Penny HandscombIf you get everybody in the company involved in customer service, not only are they ‘feeling the customer’ but they’re also getting a feeling for what’s not working.
Peter DruckerQuality in a service or product is not what you put into it. It is what the client or customer gets out of it.
Peter DruckerThe aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
Peter DruckerThe purpose of business is to create and keep a customer.
PETER DRUCKERQuality in a service or product is not what you put into it.It is what the client or customer gets out of it.
Peter Drucker "The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer."
Peter DruckerQuality in a service or product is not what you put into it. It is what the client or customer gets out of it.
Peter F. DruckerThe purpose of business is to create and keep the customer.
Ray KrocIf you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.
Richard BachI don't do business with those who don't make a profit because they can't give the best service.
Richard F. GersonWithout great employees you can never have great customer service.
Richard PrattIf you have a good relationship with your customer, the business process flows that much more smoothly.
Richard Pratt If you have a good relationship with your customer, the business process flows that much more smoothly.
Rick TateMerely satisfying customers will not be enough to earn their loyalty. Instead, they must experience exceptional service worthy of their repeat business and referral. Understand the factors that drive this customer revolution.
Robert BowmanWhatever your business is, talk to your customers and provide them with what they want. It makes sense.
Robert GatelyPeople expect good service but few are willing to give it.
ROBERT GATELYPeople expect good service but few are willing to give it.
Robert GatelyPeople expect good service but few are willing to give it.
Robert GatelyPeople expect good service but few are willing to give it.
Robert GreenleafGood leaders must first become good servants.
Roger StaubachThere are no traffic jams along the extra mile.
ROGER STAUBACHThere are no traffic jams along the extra mile.
Roger StaubachThere are no traffic jams along the extra mile.
Ross PerotBusiness is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers.
Ross PerotSpend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.
Sam WaltonEach Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.
Sam WaltonThe goal as a company is to have customer service that is not just the best but legendary.
Sam WaltonThere is only one boss. The customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else.
SAM WALTONThe goal as a company is to have customer service that is not just the best, but legendary.
Sam Walton"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down,simply by spending his money somewhere else."
Sam WaltonThere is only one boss. The customer. And he can fire everybody, by spending his money somewhere else.
Sam WaltonThe goal as a company is to have customer service that is not just the best but legendary.
Sam WaltonThere is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
Samuel SmilePoliteness goes far, yet costs nothing.
Samuel Taylor ColeridgeNothing is so contagious as enthusiasm.
SAP AdYour customers expect your entire operation to revolve around them.
Sir Winston ChurchillWe make a living by what we get, we make a life by what we give.
SOCRATESThe way to gain a good reputation, is to endeavor to be what you desire to appear.
SocratesThe way to get a good reputation is to endeavor to be what you desire to appear.
Stanley MarcusConsumers are statistics. Customers are people.
Stew LeonardRule 1: The customer is always right. Rule 2: If the customer is ever wrong, re-read Rule 1.
Stew LeonardRule 1: The customer is always right. Rule 2: If the customer is ever wrong, re-read Rule 1.
Stuart WildeYour needs will be met once you can find a way of projecting energy and fulfilling someone else's need.
Stuart Wilde Remember that you are a teacher, you are helping people, making them feel safer, taking them from fear to love, from ignorance to knowledge.
Theo MichelsonPeople don’t want to communicate with an organization or a computer. They want to talk to a real live responsive responsible person who will listen and help them get satisfaction.
Thomas J. PetersThe magic formula that successful businesses have discovered is to treat customers like guests, and employees like people.
Tiger WoodsMy dad has always taught me these words: care and share. That's why we put on clinics. The only thing I can do is try to give back. If it works, it works.
Tom PetersCommunication is everyone's panacea for everything.
Tom PetersCustomers perceive service in theor own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
Tom PetersExcellent firms don't believe in excellence - only in constant improvement and constant change.
Tom PetersThe magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
Tom PetersExcellent firms do not believe in excellence, only in constant improvement and constant change.
Tom Peters.Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day and totally human terms. Perception is all there is.
Tom WatsonIf you don't geniunely like your customers, chances are they won't buy.
Tom WatsonIf you don’t genuinely like your customers, chances are they won’t buy.
TONY ALESSANDRABeing on par in terms of price and quality only gets you into the game. Service wins the game.
Tony Alessandra "Being on par in terms of price and qulaity only gets you into the game. Service wins the game.
Tony AlessandraBeing on par in terms of price and quality only gets you into the game. Service wins you the game.
UnknownA customer is the most important visitor on our premises. He is not dependent on us – we are dependent on him.
UnknownA sales is not something you pursue, it is something that happens to you while you are immersed in serving your customer.
UnknownAs far as customers are concerned you are the company. This is not a burden, but the core of your job.
UnknownYou hold in your hands the power to keep customers coming back – perhaps even to make or break the company.
UnknownCustomer complaints are the schoolbooks from which we learn.
UnknownCustomer service is awareness of needs, problems, fears and aspirations.
UnknownCustomer service is training people how to serve clients in an outstanding fashion.
UnknownCustomer service means projecting a positive image.
UnknownIf we don’t take care of our customers someone else will.
UnknownThe customer is king.
UnknownThe quality of our work depends on the quality of our people.
UnknownThe secret to success is to treat all customers as if your world revolves around them.
UnknownTo my customer. I may not have the answer, but I’ll find it. I may not have the time, but I’ll make it.
UnknownTreat every customer as if they sign your paycheck…because they do.
UnknownWashrooms will always tell if your company cares about its customers.
UNKNOWNThe Customer is King.
UNKNOWNIf we don’t take care of our customers, someone else will.
UNKNOWNThe quality of our work depends on the quality of our people.
UNKNOWNTo my customer. I may not have the answer, but I’ll find it. I may not have the time, but I’ll make it.
UnknownTo my customer.I may not have the answer, but I'll find it.I may not have the time, but I'll make it.
unknownThink special, feel special and act special for all your customers.
unknownA sale is not something you pursue, it's what happens to you while you are immersed in serving your customer.
UnknownTreat every customer as if they sign your paycheck - because they do.
UnknownIf we do not take care of our customers, someone else will.
UNKNOWN (Submitted by Mandy)Customer service is not a department, it's an attitude!
UnkownPeople perform best and deliver the best customer service when they like what they do.
Vietnamese SayingWhen you eat fruit think of the person who planted the tree.
W. Edwards DemingOur customers should take joy in our products and services.
W. Edwards DemingProfit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.
Walt DisneyDo what you do so well that they will want to see it again and bring their friends.
Walt DisneyGive the public everything you can give them, keep the place as clean as you can keep it, keep it friendly.
WALT DISNEYDo what you do so well that they will want to see it again and bring their friends.
Walt DisneyDo what you do so well that they will want to see it again and bring their friends.
Walt DisneyDo what you do so well that they will want to see it again and bring their friends.
Walt DisneyDo what you do so well that they will want to see it again and bring their friends.
William H. DavidowThe longer you wait, the harder it is to produce outstanding customer service.
William H. DavidowThe longer you wait, the harder it is to provide outstanding customer service.
William JamesRemember, the deepest principle of human nature is the craving to be appreciated.
Winston ChurchillThe price of greatness is responsibility.
Zig ZiglarIf you help enought people get what they want, you will get what you want.
Zig ZiglarStatistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
Zig Ziglar Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.