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المنتدى الثالث عشر للحكومة والخدمات الإلكترونية لدول مجلس التعاون الخليجي

13th GCC eGovernment and eServices Forum

Sat-Wed | May 26-30, 2007  | Al Bustan Rotana Hotel, Dubai UAE  | Dubai, UAE

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Day 1 - Morning  (Saturday, 26th May)
Time Topic
8:00 AM Registration, networking and continental breakfast
9:00 AM

Opening Address:

After Years of Waiting, The Future of GCC eGovernment and eServices

Mr. Ali Al Kamali

Conference Chairman

Managing Director, Datamatix Group

9:05 AM

Conference Keynote: Measuring the success of GCC eGovernment and eServices projects.

 

 

Mr. Salem Khamis Al-Shair

Director of eServices

Dubai eGovernment

9:35 AM

GCC experts join an open panel discussion

Why the promised building of eKnowledge by eGovernment and eServices authorities never happened?

  • Measuring the eKnowledge building initiatives by the eGovernment and eServices authorities
  • Role of effective ePartnerships between the eGovernment and Business organizations
  • The truth about GCC eGovernment and eServices projects
  • Why GCC eGovernment and eServices cannot claim major success?
  • What are the internal issues and responsibilities that determine the success of eGovernment?
  • What level of commitment and support is needed from government authorities?
  • Is there a partner commitment, support and technology shortage?
  • Are GCC eGovernment workers qualified to perform their jobs?
  • What is the level of awareness among GCC citizens and businesses about eGovernment services?
  • Can GCC eGovernment projects catch up with the rest of the world soon?
  • Who is responsible for slow action and success?
  • Why there is no effective private-public partnership for developing eGovernment services?

Panelists:

Mr. Salem Khamis Al Shair, Director of eServices, Dubai eGovernment.
Dr. Salim Sultan Al-Ruzaiqi, CEO, Information Technology Authority (ITA), Oman
Mr. Chan Mang Khoong, Government CIO, State of Qatar
Mr. Joe Clabby, Datamatix International Advisor

Moderated by

Mr. Ali Al Kamali, Managing Director,
Datamatix 

10:00 AM Strategies for Integrated e-Government: A Perspective from Qatar

Mr. Chan Meng Khoong

Government CIO

Supreme Council of Information and Communication Technology, State of Qatar

10:30 AM

Coffee break and networking and meeting the media

11:00 AM e-Oman, eGov initiatives in Sultanate of Oman

Dr. Salim Sultan Al-Ruzaiqi

Chief executive Officer

Information Technology Authority (ITA), Sultanate of Oman

11:30 AM The implementation of the Saudi eGovernment Action plan: Accomplishments and Directions

Mr. Ali Bin Saleh Al-Soma

Advisor to The Minister of Communications and IT,

Director General of e-Government Program, KSA

11:50 PM

New Technologies Allowing the Vision of eGovernment to be Realized  

 

Eng. Mahmood Al Bastaki

Director, Dubai Trade Department

Dubai World

12:20 PM Holistic Approach to Govern, Manage and Secure an eGovernment Platform

Mr. Abdul Karim Riyaz

Director, Technical Sales Organization

CA

12:50 PM

Coffee Break and Networking with the Media

 

 

1:15 PM

Key aspects while planning for a Government eService project’s IT architecture

The development of government services through modern delivery channels (eServices) present a variety of issues to CIOs. In order to achieve value with their technology choices, organizations delivering eServices need to demonstrate agility when responding to:

  • Changing mission requirements
  • Service quality continuity
  • On time and cost-effective service delivery
  • Budget constraints
  • Sourcing and management of human talent
  • Efficient acquisition and optimization of infrastructure and services

Unfortunately, most organizations do not spend adequate time in planning for the development of an eServices architecture, which results in a less than optimal architectural environment. Therefore, the purpose of this presentation is to define critical planning activities that will assist organizations in achieving a true enterprise level eService architecture.

Mr. Raed Hillis

Manager, International Public Services

BearingPoint, Middle East

1:45 PM

Government E-Services Strategies, Architectures, and Impact

  • Government E-Service Model and Processes
  • Government E-Services Transformation & Enablement
  • Architectures for Government E-Services
  • Impact of Government E-Services 

Dr. Taha Khedro

Director of Technology & Risk Security Services

Ernst & Young, UAE

2:30 PM

Lunch and End of the Day

Day 2 - Morning  (Sunday, 27th May)
Time Topic
8:30 AM

Registration, networking and continental breakfast

 

9:00 AM

Keynote Address:

The GCC e-Government Standing -  (from “Readiness” to “Lessons learned”)

 

Mr. Abdulilah Dewachi

Regional Advisor on ICT

United Nations - ESCWA

9:45 AM

GCC eServices and how the Government and Business Decision Makers can ensure its Success?

Case Study ADCCI Portal

Mr. Mohamed A. Alneaimi

Assistant Director General for Information Technology & Members Relations

Abu Dhabi Chamber of commerce & Industry

10:30 AM Case Study: Prime Minister’s Diwan, Saudi Arabia

Dr. Saud Bin Abdurahman Al-Muqbil

CIO, Prime Minister’s Diwan,

Kingdom Saudi Arabia

11:00 AM

Coffee break and networking and meeting the media

11:30 AM

Developing a Citizen-Centric Multi-Channel Service Delivery

  • Glances at practical implications of IT-enabled transformation in providing
  • Multi-Channel Service Delivery
  • Why strategic mServices (Mobile Services) is vital for GCC Government organizations with far more mobile connections than PC/Internet?

With contributions from:

Mr Nader Alyani, Associate and Fellow, Gov3 & London Knowledge Lab

Mr. Bill Edwards

Managing Partner

Gov3, UK

12:00 PM Building successful GCC e-Government portals with eDIWAN framework

Mr. Issam M. Ali

KM Practice Manager

ITQAN, UAE

12:30 PM

Coffee/Prayer Break

1:00 PM

 Next generation Telecom Infrastructure for GCC eServices.

Case Study: Saudi Telecom's eGovernment Support and Development Initiatives

 

Dr. Abdullah Al-Musa

Senior Consultant to the President

Saudi Telecom, KSA

1:30 PM Standards of e-transacton in healthcare insurance industry

Mr. Riyadh M. Bajodah

C.O.O

Waseel ASP Ltd, KSA

2:00 PM Oman Ministry of Higher Education's Online Application System: Challenges and Benefits in the First Year of Operations

Mr. Khalid Alzadjali

Deputy DG & Acting Director of E-Department

Ministry of Higher Education, Sultanate of Oman

2:30 PM

End of the Day2 and Lunch

Day 3 - Morning  (Monday, 28th May)
Time Topic
8:30 AM

Registration, networking and continental breakfast

9:00 AM

Keynote Address:

e-Government Innovation at Dubai Municipality

Mr. Majid Sultan Al Mehairi

Head of e-Government

Dubai Municipality

9:30 AM

Application integration for successful eGovernment one-stop-shop projects

  • Global application integration standards and frameworks for the GCC eGovernment projects
  • Application integration guidelines
  • Roadmap for integration between eGovernment projects and eServices
  • Understand the types of benefits to be gained by integration
  • Develop thoughts on how eGovernment project / service might need to change
  • Learn what you may need in future to integrate with other eGovernment projects and eservices

 

Dr. Robert Herzeele

Deputy General Manager

Brussels Regional Informatics Center, Belgium

10:00 AM

 The Problems I See With Middle East eGovernment Initiatives - An open panel discussion





Panelists:
Mr. Majid Sultan Al Mehairi, Head of e-Government, Dubai Municipality
Mr. Jose Manuel Alonso, eGovernment Lead, World Wide Web Consortium (W3C), Spain
Mr. Raphael Phang, Director, Government Insights, IDC Asia/Pacific





Moderated by:
Mr. Joe Clabby, Vice President, CLABBY ANALYTICS USA & Datamatix International Advisor

11:00 AM

Coffee break and networking and meeting the media

11:30 AM

Global eStandards and eFrameworks for the GCC eGovernment projects

  • Guidelines for the latest in Global eStandards and eFrameworks for the eGovernment projects
  • Understanding the types of benefits to be gained

Mr. Jose Manuel Alonso

eGovernment Lead

World Wide Web Consortium (W3C), Spain

12:00 PM

Top 10 Predictions for ASIA/PACIFIC Governments in 2007 - IT Adoption and Usage Trends 

Mr. Raphael Phang

Director, Government Insights

IDC Asia/Pacific

12:45 PM

Coffee / Prayer Break 

 

1:00 PM

The Greening of the Middle East -- A Closer Look at Energy Efficiency in the GCC

Mr. Joe Clabby

Vice President

CLABBY ANALYTICS USA & Datamatix International Advisor

2:00 PM

End of the Day3 and Lunch

 

 

 

Day 4 - Morning  (Tuesday, 29th May)
Time Topic
8:30 AM

Registration, networking and continental breakfast

 

9:00 AM

Opening remarks on the themes of day 4 and 5:

Realities of Transformational Government: Project, Resource and Identity Management

A brief review of the previous days' sessions and the emerging common topics of priority: this introductory session will draw upon two current project management cases in the GCC and UK, endeavouring to deliver more joined-up services.

Moderated by: Mr Nader Alyani, Associate & Fellow, Gov3 and London Knowledge Lab

9:15 AM Technology Strategies for CIOs and IT Managers to Make Their eService Projects Successful

Mr. Zuhair Lardhi

Client Delivery Executive

Injazat Data Systems

10:00 AM

 Case Study: Customer Services Management Project, Muscat Municipality

 

Eng. Mohammed Al Raisi

Director General in Charge of IT

Muscat Municipality, Oman

10:30 AM

Coffee break and networking and meeting the media

11:30 AM

Role of PKI in making eGovernment succesful

  • Security concerns in eGovernment transactions
  • Role of PKI in addressing these security concerns
  • The Saudi PKI initiative 

 

Mr. Bobby George

Director - Technology & Security Risk Services

Ernst & Young

12:00 PM EGovernment: Balancing Privacy and Information Sharing Issues

Dr. Zeinab Karake-Shalhoub

Professor

School of Business and Management, American University in Sharjah, UAE

12:30 PM Coffee/Prayer Break
1:00 PM

Qatar's Ministry of Interior eServices: Challenges and Opportunities

 

Col. Saleh Alkubaisi

Director of Information System Department

Ministry Of Interior, State of Qatar

1:45 PM Current Limits and Future Directions for ‘IDARATI’ (Electronic Administration Program in Morocco)

Dr. Mohamed Dafir EL KETTANI

National School for Informatics and System Analysis (ENSIAS)

University Mohammed V – Souissi, Rabat, Morocco

2:30 PM End of the Day and Lunch

Day 5 - Morning  (Wednesday, 30th May)
Time Topic
8:30 AM Registration, networking and continental breakfast
9:00 AM

 Latest global eGovernment Security expert’s advice for CIO & IT decision makers.

  • eGovernment information security needs, emerging trends and challenges
  • Perimeter security
  • Network Security
  • Infrastructure security
  • OS security
  • Application security
  • Authorization and authentication security

Dr. Eng. Nasser AL Meshary

Assistant Professor of Information Security

Institute of Public Administration (IPA)-Riyadh, KSA

9:30 AM Applying Business Process Reengineering Concepts in Electronic Exit/Reentry Visa System

Dr. Khaled Al-Ghoneim

CEO

Al-Elm Information Security Company, KSA

10:00 AM

eGovernment IT security implementation planning for projects

  • Making security an organizational priority
  • Technology solutions and the costs
  • IT security: an essential ingredient in any IT system
  • System development – the benefits
  • Post implementation – the pros and cons
  • System maintenance – strengthening your security

 

Mr. Ehab Al Khiary

Project Manager & Information Security Consultant

Communication and Information Technology Commission, KSA

10:30 AM

Panel Discussion: 

Top 3 Questions you should have asked before your eGovernment security project started?

  • Who internally needs to be involved while choosing eGovernment security solutions?
  • What pieces of information needed to be in place before deciding on a particular vendor?
  • What are some of the challenges you are going to face?

 Panelists:
Dr. Eng. Nasser AL Meshary, Assistant Professor of Information Security, Institute of Public Administration (IPA)-Riyadh, KSA
Dr. Khaled Al-Ghoneim, CEO, Al-Elm Information Security Company, KSA
Mr. Ehab Al Khiary Project Manager & Information Security Consultant Communication and Information Technology Commission, KSA

Moderated By:

Mr. Nader Alyani, Associate and Fellow, Gov3 & London Knowledge Lab

 

11:00 AM

Coffee break and networking and meeting the media

11:30 AM Experience with e-HR Project at Abu Dhabi Police GHQ

Dr. Moh'd A. Radaideh

Advisor/IT Expert, Office of the HR General Director

Abu Dhabi Police GHQ, Ministry of Interior

12:00 PM

Case Study: South Australian Tourism Commission Website Review and Upgrade

 

 

Mr. Patrick Mangan

CEO

Pas Mango Consulting, Australia

12:30 PM  Emerging technological and strategic innovations for eServices: Mobility and Web 2.0

Mr. Nader Alyani

Associate and Fellow

Gov3 & London Knowledge Lab

1:00 PM

Conference Remarks

End of the Day and Lunch

Gold Sponsors

abudhabichamber CA eGovernment Institute

Silver Sponsors

ernst young injazat itqan
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