Opening Address:

After Years of Waiting, The Future of GCC eGovernment and eServices

Mr. Ali Al Kamali

Conference Chairman

Managing Director, Datamatix Group

Conference Keynote: Measuring the success of GCC eGovernment and eServices projects.

Mr. Salem Khamis Al-Shair

Director of eServices

Dubai eGovernment

GCC experts join an open panel discussion

Why the promised building of eKnowledge by eGovernment and eServices authorities never happened?

• Measuring the eKnowledge building initiatives by the eGovernment and eServices authorities
• Role of effective ePartnerships between the eGovernment and Business organizations
• The truth about GCC eGovernment and eServices projects
• Why GCC eGovernment and eServices cannot claim major success?
• What are the internal issues and responsibilities that determine the success of eGovernment?
• What level of commitment and support is needed from government authorities?
• Is there a partner commitment, support and technology shortage?
• Are GCC eGovernment workers qualified to perform their jobs?
• What is the level of awareness among GCC citizens and businesses about eGovernment services?
• Can GCC eGovernment projects catch up with the rest of the world soon?
• Who is responsible for slow action and success?
• Why there is no effective private-public partnership for developing eGovernment services?

Coffee break and networking and meeting the media

New Technologies Allowing the Vision of eGovernment to be Realized  

Eng. Mahmood Al Bastaki

Director, Dubai Trade Department

Dubai World

Key aspects while planning for a Government eService project’s IT architecture

The development of government services through modern delivery channels (eServices) present a variety of issues to CIOs. In order to achieve value with their technology choices, organizations delivering eServices need to demonstrate agility when responding to:

• Changing mission requirements
• Service quality continuity
• On time and cost-effective service delivery
• Budget constraints
• Sourcing and management of human talent
• Efficient acquisition and optimization of infrastructure and services

Unfortunately, most organizations do not spend adequate time in planning for the development of an eServices architecture, which results in a less than optimal architectural environment. Therefore, the purpose of this presentation is to define critical planning activities that will assist organizations in achieving a true enterprise level eService architecture.

Mr. Raed Hillis

Manager, International Public Services

BearingPoint, Middle East

Lunch and End of the Day

Registration, networking and continental breakfast

Keynote Address:

Mr. Abdulilah Dewachi

Regional Advisor on ICT

United Nations - ESCWA

GCC eServices and how the Government and Business Decision Makers can ensure its Success?

Case Study ADCCI Portal

Mr. Mohamed A. Alneaimi

Assistant Director General for Information Technology & Members Relations

Abu Dhabi Chamber of commerce & Industry

Coffee break and networking and meeting the media

Developing a Citizen-Centric Multi-Channel Service Delivery

• Glances at practical implications of IT-enabled transformation in providing
• Multi-Channel Service Delivery
• Why strategic mServices (Mobile Services) is vital for GCC Government organizations with far more mobile connections than PC/Internet?

With contributions from:

Mr Nader Alyani, Associate and Fellow, Gov3 & London Knowledge Lab

Mr. Bill Edwards

Managing Partner

Gov3, UK

Coffee/Prayer Break

 Next generation Telecom Infrastructure for GCC eServices.

Case Study: Saudi Telecom's eGovernment Support and Development Initiatives

Dr. Abdullah Al-Musa

Senior Consultant to the President

Saudi Telecom, KSA

End of the Day2 and Lunch

Registration, networking and continental breakfast

Keynote Address:

e-Government Innovation at Dubai Municipality

Mr. Majid Sultan Al Mehairi

Head of e-Government

Dubai Municipality

Application integration for successful eGovernment one-stop-shop projects

• Global application integration standards and frameworks for the GCC eGovernment projects
• Application integration guidelines
• Roadmap for integration between eGovernment projects and eServices
• Understand the types of benefits to be gained by integration
• Develop thoughts on how eGovernment project / service might need to change
• Learn what you may need in future to integrate with other eGovernment projects and eservices

Dr. Robert Herzeele

Deputy General Manager

Brussels Regional Informatics Center, Belgium

 The Problems I See With Middle East eGovernment Initiatives - An open panel discussion

Panelists:
Mr. Majid Sultan Al Mehairi, Head of e-Government, Dubai Municipality
Mr. Jose Manuel Alonso, eGovernment Lead, World Wide Web Consortium (W3C), Spain
Mr. Raphael Phang, Director, Government Insights, IDC Asia/Pacific

Moderated by:
Mr. Joe Clabby, Vice President, CLABBY ANALYTICS USA & Datamatix International Advisor

Coffee break and networking and meeting the media

Global eStandards and eFrameworks for the GCC eGovernment projects

• Guidelines for the latest in Global eStandards and eFrameworks for the eGovernment projects
• Understanding the types of benefits to be gained

Mr. Jose Manuel Alonso

eGovernment Lead

World Wide Web Consortium (W3C), Spain

Coffee / Prayer Break 

The Greening of the Middle East -- A Closer Look at Energy Efficiency in the GCC

Mr. Joe Clabby

Vice President

CLABBY ANALYTICS USA & Datamatix International Advisor

End of the Day3 and Lunch

Registration, networking and continental breakfast

Opening remarks on the themes of day 4 and 5:

Realities of Transformational Government: Project, Resource and Identity Management

A brief review of the previous days' sessions and the emerging common topics of priority: this introductory session will draw upon two current project management cases in the GCC and UK, endeavouring to deliver more joined-up services.

Moderated by: Mr Nader Alyani, Associate & Fellow, Gov3 and London Knowledge Lab

 Case Study: Customer Services Management Project, Muscat Municipality

Eng. Mohammed Al Raisi

Director General in Charge of IT

Muscat Municipality, Oman

Coffee break and networking and meeting the media

Role of PKI in making eGovernment succesful

• Security concerns in eGovernment transactions
• Role of PKI in addressing these security concerns
• The Saudi PKI initiative 

Mr. Bobby George

Director - Technology & Security Risk Services

Ernst & Young

Qatar's Ministry of Interior eServices: Challenges and Opportunities

Col. Saleh Alkubaisi

Director of Information System Department

Ministry Of Interior, State of Qatar

 Latest global eGovernment Security expert’s advice for CIO & IT decision makers.

• eGovernment information security needs, emerging trends and challenges
• Perimeter security
• Network Security
• Infrastructure security
• OS security
• Application security
• Authorization and authentication security

Dr. Eng. Nasser AL Meshary

Assistant Professor of Information Security

Institute of Public Administration (IPA)-Riyadh, KSA

eGovernment IT security implementation planning for projects

• Making security an organizational priority
• Technology solutions and the costs
• IT security: an essential ingredient in any IT system
• System development – the benefits
• Post implementation – the pros and cons
• System maintenance – strengthening your security

Mr. Ehab Al Khiary

Project Manager & Information Security Consultant

Communication and Information Technology Commission, KSA

Panel Discussion: 

Top 3 Questions you should have asked before your eGovernment security project started?

• Who internally needs to be involved while choosing eGovernment security solutions?
• What pieces of information needed to be in place before deciding on a particular vendor?
• What are some of the challenges you are going to face?

 Panelists:
Dr. Eng. Nasser AL Meshary, Assistant Professor of Information Security, Institute of Public Administration (IPA)-Riyadh, KSA
Dr. Khaled Al-Ghoneim, CEO, Al-Elm Information Security Company, KSA
Mr. Ehab Al Khiary Project Manager & Information Security Consultant Communication and Information Technology Commission, KSA

Moderated By:

Mr. Nader Alyani, Associate and Fellow, Gov3 & London Knowledge Lab

Coffee break and networking and meeting the media

Conference Remarks

End of the Day and Lunch