» Event's Profile

Datamatix is pleased to announce the 7th GCC Government & Business Customer Care Conference (formerly known as the GCC Government Organizations Customer Care Excellence Conference) – the only event that aims to bring together regional leaders and experts from businesses and government organizations to discuss the latest issues and trends related to the field of customer care. [Read More]

» What will be discussed?

Customer Care Standards & Strategies
Driving Customer Care Through Innovation
Integrating Customer Feedback into Business Strategies
Best Practices in Collecting, Analyzing, and Tracking Customer Feedback
Latest Customer Care Service Technologies
Methods for Revolutionizing Customer Service
Future Skills and Training for Contact Centers in the GCC?
Contact Center Technologies
Developing a High Performance Call Center Organization
Government / Business Customer Service: Global Trends and Challenges
Regional / Global Case Studies

And many other issues related to the topic of customer care

» Who Will Attend?

Attendees will be senior-level executives, decision-makers and professionals from the public and private sectors, including:

Customer Care Executives
Contact Centre, Customer Services Centre Directors / Managers
Help Desk and Call Center Professionals
On-line Government Services Directors / Managers
Technical Support Managers
Solution Providers, Outsourcing Companies

» Why Should You Attend?

Meet, network and share experiences with peers
Learn the latest trends, technologies and strategies that can revolutionize your customer care services
Learn global customer care best practices
This is the only conference of its kind that provides information and is designed specifically for regional government & business organizations.

» Online Forum

Companies that wish to achieve growth in today's business environment must be able to adapt and keep pace with constant change. They need to find ways to cut costs, while maximizing profits and revenue.

[Read more]

» Welcome

Ali Al Kamali

Managing Director

kamali@datamatixgroup.com

As part of our initiatives to help develop the customer care and services in the region, it is with great pleasure to announce to you the 7th GCC Government and Business Customer Care Conference. This year we have decided to organize the event for five-days to be able to cover wide-ranging customer care issues, and topics and to address various challenges of both businesses and government sectors in the region.

» Speakers

[More Speakers]

» Regulations

Only registered participants are welcomed.
Early Registration is strongly recommended.
Confirmation will be sent to all registered participants.
No refund will be given in case of cancellation.
In case of cancellation a substitute is welcome.

[Registration]